Website Terms of Use

These terms set out the rules for using our website www.munelle.com ("our Site"). Please take the time to read them carefully before continuing to browse or use the Site.

Who We Are and How to Contact Us

Our Site is operated by Munelle Limited ("we", "our", or "us"). We are a company registered in Scotland under company number SC737348, with our registered office in Aberdeen, United Kingdom.

For general inquiries, please contact us at: support@munelle.com.

By Using Our Site, You Accept These Terms

By accessing or using our Site, you confirm that you accept these terms and agree to comply with them. If you do not agree with any part of these terms, you must not use our Site.

We suggest saving or printing a copy of these terms for your records.

Other Terms That May Apply to You

These terms should be read alongside the following documents, which also govern your use of our Site:

• Our Privacy Policy – which outlines how we collect and handle your personal data.
• Our Cookie Policy – which provides details on the cookies we use and why.
• Our Terms and Conditions of Sale – which apply when purchasing products through our Site.

Changes to These Terms and Our Site

We may update these terms from time to time. Please review them regularly to ensure you are aware of any changes that may apply.

We may also make updates to our Site to reflect changes in our services, user needs, or business operations.

Site Availability and Access

Our Site is provided free of charge. While we strive to ensure it remains available and uninterrupted, we do not guarantee that it will always be accessible or function error-free. We may suspend or restrict access at any time for operational, technical, or business reasons.

It is your responsibility to ensure that anyone accessing the Site through your internet connection is aware of and complies with these terms.

Transferring This Agreement

We may transfer our rights and responsibilities under these terms to another party. If we do, we will make sure that your rights under these terms are not affected.

Intended Use: UK Residents

Our Site is primarily intended for users located in the United Kingdom. We do not guarantee that content or services on the Site are appropriate or available in other locations.

Keeping Your Account Secure

If you create an account or are provided with login credentials, you are responsible for keeping this information confidential. Do not share your password or login details with anyone else.

We reserve the right to disable any account if we believe these terms have been breached. If you believe someone else has access to your account, please contact us immediately at support@munelle.com.

Use of Content on Our Site

We are the owner (or licensee) of all content and intellectual property on our Site. This includes, but is not limited to, text, images, graphics, videos, and logos. These materials are protected under copyright and trademark laws.

You may download or print a single copy of any page for your personal, non-commercial use only, provided the content remains unaltered and the source is clearly acknowledged.

You may not use any of our content for commercial purposes without first obtaining written permission from us.

Unauthorised use of any content may result in the immediate termination of your right to use our Site. We may require you to return or destroy any copies you have made in breach of these terms.

No Text or Data Mining or Web Scraping

You must not engage in, facilitate, or permit any form of text or data mining or web scraping in connection with our website, www.munelle.com ("our Site"). This prohibition applies to all content and services accessed through our Site.

This includes the use of (or attempts to use):

any "bot", "robot", "spider", "scraper", or similar automated tool, program, or technique for accessing, copying, or collecting data from our Site; and

any automated analytical methods intended to analyse text or data in digital form to extract insights such as patterns, trends, or correlations.

This clause is intended as a clear and explicit reservation of our rights under applicable law, including Article 4(3) of the EU Digital Copyright Directive ((EU) 2019/790). This restriction applies except where text or data mining cannot be legally excluded under the applicable law.

Do Not Rely on Information on This Site

The content on our Site is provided for general information purposes only. It is not intended to serve as professional or specialist advice. You should consult an appropriate professional before making any decisions based on information from our Site.

Although we strive to keep all information on our Site up to date, we make no warranties or guarantees regarding the accuracy, completeness, or relevance of the content provided, including any linked content on third-party websites.

Links to Other Sites

Our Site may contain links to external websites or resources that are operated by third parties. These links are provided solely for your convenience and informational purposes.

We do not control or endorse the content of any third-party sites and accept no responsibility for any material or services provided through them. Accessing these sites is at your own risk.

User-Generated Content

Some areas of our Site may contain content submitted by users, including but not limited to product reviews or uploaded media. While we may moderate such content, we are not responsible for any opinions or views expressed by users on our Site.

The opinions expressed in user-generated content do not reflect the views or values of Munelle Limited.

Prohibited Use of Our Site

You may not use our Site:

• in violation of any applicable laws or regulations;
• for unlawful or fraudulent purposes;
• to exploit or harm minors;
• to bully, insult, intimidate, or humiliate others;
• to upload, share, or transmit any material that violates content standards;
• to send unsolicited or unauthorised advertising (spam);
• to distribute or upload content related to terrorism.

Additionally, you agree not to:

• reproduce or resell any part of our Site in violation of these terms;
• access, damage, or disrupt any part of our Site, server, network, or any software or hardware owned or operated by us or a third party.

Uploading Content to Our Site

When you upload content to our Site (a "Contribution"), including reviews, photos, or videos, you must ensure it meets our content standards.

You warrant that your Contribution complies with these standards, and you agree to be liable for any loss or damage we incur as a result of your breach of this warranty.

All Contributions are treated as non-confidential and non-proprietary. You retain ownership of your content but grant us a global, royalty-free, transferable licence to use, reproduce, display, distribute, and adapt your content across any media and for any purpose, including promotional uses.

You also grant our users, partners, and advertisers a similar global, royalty-free, transferable licence to use your content indefinitely.

We may disclose your identity to third parties who claim your Contribution infringes their legal rights, including intellectual property or privacy. We also reserve the right to remove any content we believe violates our standards.

For queries regarding content you’ve uploaded or removed, please contact us at support@munelle.com.

Content Standards

These content standards apply to all contributions made to Munelle.com ("Contributions") and must be adhered to in both letter and spirit. We reserve the right to determine, at our sole discretion, whether a Contribution breaches these standards.

A Contribution must:

→ Be accurate where it states facts; → Reflect genuinely held opinions where it states opinions; → If a product review, be written by a legitimate customer and relevant to the product in question; → Be submitted in English; → Comply with the laws of Scotland, the wider UK, and the jurisdiction from which it is posted.

A Contribution must not:

→ Be defamatory or libellous; → Contain personal, financial, or medical data that could identify another individual; → Include inappropriate, obscene, offensive, or hateful content; → Bully, intimidate, or humiliate others; → Use sexually explicit language or promote such material; → Involve or depict child sexual exploitation or abuse; → Promote or contain violent or threatening material; → Discriminate based on race, gender, religion, nationality, disability, sexual orientation, or age; → Infringe on intellectual property rights or proprietary rights of others; → Mislead or deceive, or contain false or misleading claims; → Breach any contractual or confidentiality obligations; → Contain confidential information or trade secrets; → Promote illegal content or unlawful activity; → Violate any legal regulations or court orders; → Invade another's privacy or cause unnecessary distress; → Harass, alarm, or provoke embarrassment to any individual; → Impersonate someone else or misrepresent affiliation with another entity; → Give a false impression that it originates from Munelle unless authorised; → Encourage or assist unlawful acts such as copyright violations or computer misuse; → Promote terrorism or include terrorist content; → Include advertising, spam, or links to external websites.

Breach of Permitted Use

We treat any breach of the above content standards as a serious violation of our Terms of Use. Actions we may take in response include:

→ Immediate, temporary, or permanent suspension of your access to Munelle.com; → Removal of the offending Contribution; → Issuing a formal warning; → Pursuing legal proceedings to recover any costs incurred by the breach; → Taking further legal action where appropriate; → Reporting the matter to law enforcement as required.

We are not liable for the outcomes of any action taken in response to violations of these terms and may take any other action we reasonably deem appropriate.

Reporting or Complaining About Content

To report content that may relate to child sexual exploitation or terrorism, please contact us immediately at support@munelle.com.

To report or complain about any other content on our Site, please contact our Customer Services team at support@munelle.com.

Our Responsibility for Loss or Damage

We do not limit or exclude our liability where it would be unlawful to do so, including for death or personal injury due to our negligence, or for fraud or fraudulent misrepresentation.

For business users: We exclude all implied warranties, conditions, and representations. We are not liable for any loss or damage arising from:

(a) Your use of or inability to use our Site; (b) Reliance on content available through our Site.

This includes but is not limited to: → Loss of profits, revenue, or business; → Business interruption; → Loss of anticipated savings or goodwill; → Indirect or consequential losses.

For consumers: Our Site is intended for personal, non-commercial use. If you use our Site for business purposes, we are not liable for any related losses. If defective digital content damages your device or content due to our lack of reasonable care, we will either repair the damage or compensate you.

Viruses and Site Security

We cannot guarantee that our Site will be secure or free from bugs or viruses. It is your responsibility to have appropriate IT security and virus protection.

You must not: → Introduce malicious software (e.g. viruses, trojans, worms); → Attempt unauthorised access to our Site or servers; → Launch denial-of-service or distributed denial-of-service attacks.

Breach of this provision may result in immediate termination of access and may be reported to law enforcement.

Linking to Munelle.com

You may link to our home page in a fair and legal way that does not harm our reputation or suggest any endorsement where none exists.

You must not: → Link from websites not owned by you; → Frame our Site on another website; → Link to any page other than our home page without permission.

We reserve the right to withdraw linking permission at any time without notice. To request additional linking rights, please contact support@munelle.com.

Which country’s laws apply to any disputes?

If you are a consumer, please note that these terms of use, their subject matter, and their formation are governed by the laws of England and Wales. You and we both agree that the courts of England and Wales will have exclusive jurisdiction to settle any disputes, except that if you are a resident of Northern Ireland you may also bring proceedings in Northern Ireland, and if you are a resident of Scotland you may also bring proceedings in Scotland.

If you are using our site in the course of business, these terms of use (and any non-contractual disputes or claims arising from or in connection with them) are governed by the laws of England and Wales. You agree that the courts of England and Wales shall have exclusive jurisdiction.

Our trademarks are registered

"Munelle", “Munelle School of Performing Arts” and associated logos are UK registered trademarks belonging to Munelle Ltd (Company No. SC737348). You are not permitted to use these marks without our prior written consent, unless such use is expressly permitted under these terms.